Chado® — Legal
/Privacy policy.
/01/ Introduction
This Privacy Policy explains how Chado Limited (“Chado”, “we”, “us”) collects, uses, and protects your personal data when you use our website.
We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
/02/ What Data We Collect
We may collect and process the following personal data:
- Name and surname
- Email address
- Phone number
- Company information (if provided)
- IP address and browser data
- Any information submitted via forms or contact requests
/03/ How We Collect Data
We collect data when you:
- Fill out forms on our website
- Contact us via email or phone
- Browse our website (via cookies and analytics tools)
/04/ Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent – when you submit forms or accept cookies
- Legitimate Interest – to improve our services and website
- Contractual Necessity – where processing is required to provide services
/05/ How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide services
- Improve our website and user experience
- Send communications (where permitted)
/06/ Data Sharing
We may share your data with trusted third-party service providers, including:
- Website hosting providers
- Analytics providers (e.g. Google Analytics)
- Marketing tools (if applicable)
These parties process data on our behalf and are bound by confidentiality obligations.
/07/ International Data Transfers
Some of our service providers may transfer data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
/08/ Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.
/09/ Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Withdraw consent at any time
To exercise these rights, contact us at hello@chado.mt.
/11/ Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
/12/ Complaints
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Maltese supervisory authority:
Office of the Information and Data Protection Commissioner (IDPC)
https://idpc.org.mt
/13/ Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
/14/ Contact Us
If you have any questions about this Privacy Policy or your data, contact:
Chado
/mail hello@chado.mt
/tel +356 9974 2550